Policies

  • Delivery Fee: All delivery orders are subject to an additional fee of either $5 XCD or $10 XCD, depending on the location. Delivery To Town Is FREE.

 

  • Return Policy: Customers have a 7-day return period. To be eligible, items must be in their original packaging and unworn. A receipt (physical or digital) must be provided. For any return inquiries, please contact us at Jewelrybyv.co@gmail.com.

  • Item Inspection: All customers are required to inspect items upon receipt. This allows us to address any damages or mistakes as quickly as possible.

  • Non-Refundable Items: Custom items and sale items are final sale and cannot be refunded.

  • Exchange Policy: We offer exchanges. If you are not satisfied with an item you received, you can exchange it for another item of the same value or a higher-priced item by paying the difference.