Policies

 ⊛ Delivery Fee: All delivery orders are subject to an additional fee of either $5 XCD or $10 XCD, depending on the location. Delivery To Town Is FREE.

 

⊛ Return Policy: Customers have a 7-day return period. To be eligible, items must be in their original packaging and unworn. A receipt (physical or digital) must be provided. For any return inquiries, please contact us at Jewelrybyv.co@gmail.com.

⊛ Item Inspection: All customers are required to inspect items upon receipt. This allows us to address any damages or mistakes as quickly as possible.

⊛ Non-Refundable Items: Custom items and sale items are final sale and cannot be refunded.

⊛ Exchange Policy: We offer exchanges. If you are not satisfied with an item you received, you can exchange it for another item of the same value or a higher-priced item by paying the difference.

 

Two-Month Warranty on Jewelry Tarnishing

At Jewelry By V, we are committed to providing high-quality pieces that are meticulously tested to ensure durability and excellence. While it is extremely unlikely for our jewelry to tarnish due to our rigorous quality control, we recognize that certain maintenance factors may occasionally lead to this issue.

If your jewelry tarnishes within two months of purchase, please contact us promptly so that we can assist you. You may reach us via WhatsApp at 722-8245 or by email at jewelrybyv.co@gmail.com. Kindly include proof of the issue, and our team will respond to you as soon as possible to provide the necessary support.

We appreciate your understanding and trust in Jewelry By V, and we are always here to ensure your satisfaction.